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Contact Us
Customer Service
Your one-stop place to offer a suggestion, file a complaint, issue a commendation or ask a question.
Lost and Found
Lost something on one of our vehicles? We can help!
Media Relations
Are you a journalist with a question? Contact us here.
Service Requests
Our service guidelines allow us to evaluate your request in a consistent and transparent manner.
e-Business
Need help doing business with us? We're happy to help!
Advertising
If you have questions about advertising on a bus or rail car or at any of our bus or light rail stations, contact us here!
Right-to-Know
Submit a request under Pennsylvania's Right-to-Know Law to inspect and/or obtain copies of Port Authority's public records.
Title VI Complaints
If you believe you have been discriminated against because of your race, color, or national origin, please file your complaint here.
Claims
If you were involved in a motor vehicle accident, injured on a Port Authority vehicle or on our property, please let us know by reporting your claim.
Bus Rapid Transit
Port Authority's Downtown-Uptown-Oakland-East End Bus Rapid Transit project aims to provide better service and connections in and through Pittsburgh's busiest corridor.
Allegheny County Transit Council
The Allegheny County Transit Council is a volunteer organization made up of frequent public transit users established in 1984. ACTC communicates rider questions and concerns to Port Authority.
Committee for Accessible Transit
The Committee for Accessible Transportation is a volunteer advisory group to identify ways to improve public transit for older adults and individuals with disabilities.
System Data
As part of Port Authority's commitment to transparency, it's important that we share key performance metrics and system data with the public. Contact us if you have a question, comment or request for metrics or data.
Disadvantaged Business Enterprise
Port Authority's Disadvantaged Business Enterprise & Diverse Business Program (DBE/DB) creates a level playing field, removing barriers, certifying disadvantaged business enterprises, and assisting in the development of businesses like yours.
Spirit of King nominations
The Spirit of King Award is a posthumous honor and recognition of a community member or members who pursued human rights and equality in the spirit of Dr. Martin Luther King, Jr. Submit your nomination here.
Address the Board
Port Authority's Board meets on a monthly basis. Public comment is welcome at all full Board meetings. All requests to address the Board must be submitted at least five business days prior to the date of the meeting at which you want to appear.
Sponsorship/Contribution Request
We recognize that contributions for community or charitable purposes can provide a direct benefit to Port Authority and its transit operations and system through enhanced visibility and community acceptance, which is of intangible benefit to Port Authority. Make your request for a sponsorship or charitable contribution here.