Bringing Service Animals and Pets on PRT

Service Animals

Under U.S. Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations, a service animal is defined as “any guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability, including but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items.”

Service animals and service animals in training are permitted to accompany riders with disabilities on all public PRT vehicles and in all public PRT facilities.

No extra fare is required for service animals.

The service animal does not necessarily have to be on a traditional harness but must be controlled by their owner while on the vehicle. Service animals must not create a disruptive atmosphere and must not pose a direct threat to the safety of Operators or other riders.

Service animals are NOT permitted on vehicle seats and are NOT permitted to block the aisles.

Caring for the service animal is the responsibility of the rider.

Non-Service Animals

Non-service animals such as pets, emotional support animals, and comfort animals are also permitted on all public PRT vehicles, but they must be in an enclosed carrier that can fit on the rider’s lap.

An "enclosed carrier" is an animal transport container that is fully enclosed on all sides, designed to contain an animal safely and securely during travel.

No extra fare is required for non-service animals.

The non-service animal must be controlled by their owner while on the vehicle. Non-service animals must not create a disruptive atmosphere and must not pose a direct threat to the safety of Operators or other riders.

Non-service animals are NOT permitted on vehicle seats and are NOT permitted to block the aisles.

Caring for the non-service animal is the responsibility of the rider.