Customer Service

Please use the form below to send us complaints about a recent experience or to praise a job well done.

If you feel that you have been discriminated against based on your race, color, or national origin (including language) please complete our Title VI Discrimination Complaint Form. For more information on our non-discrimination policy and Title VI complaint process, click here.

Representatives can be reached by phone at 412-442-2000 from 6 a.m. to 7 p.m. on weekdays and 8 a.m. to 4:30 p.m. on weekends and holidays. 

Representatives can also be reached digitally through live chat from 5 a.m. to 8 p.m. on weekdays and 8 a.m. to 5:30 p.m. on weekends and holidays. 

IF THIS IS AN EMERGENCY AND YOU REQUIRE IMMEDIATE ASSISTANCE, PLEASE CALL 412-255-1385 OR 911