Customer Service

We’re here to help! Use the form below to send us questions, comments and suggestions.

You may also use this form to submit a complaint if you feel that you have been discriminated against. For more information on our non-discrimination policy and Title VI complaint process, click here.

Representatives can be reached by phone at 412-442-2000 or through live chat from 6 a.m. to 7 p.m. on weekdays and 8 a.m. to 4:30 p.m. on weekends and holidays.

IF THIS IS AN EMERGENCY AND YOU REQUIRE IMMEDIATE ASSISTANCE, PLEASE CALL 412-255-1385 OR 911

Contact Us

Please choose your issue below

What time did this happen?

On what route did this happen?

What was the vehicle number?

In what direction was the vehicle heading?

Where did this happen?

Please tell us why you are writing to us today

Do you feel that you were discriminated against based on the following:

Do you feel that you were discriminated based on race, color or national origin, including language (discrimination in violation of Title VI of the Civil Rights Act of 1964)?

How would you like us to follow up?

First and last name

Your email address

Your phone number

Address 1

Address 2

State

Zip Code