Meet Carl, Infrastructure Support Technician

When did you start working at PRT?

October 16, 2015

What do you do in your current role?

My position as an Infrastructure Support Technician is to support the user’s desktop. Consisting, but not limited to software, hardware, and some network troubleshooting. Users consist of administration offices and bus/rail divisions.

What is one thing about your job that people would find most interesting?

That there are more hands involved in a single IT resolution than it appears.

What do you like most about working in the public transportation industry?

Being given an assignment/issue and working to its resolution. In doing this it involves others in the IT Group and their specialties to work together towards a common result.

What do you enjoy doing outside of work?

I’m a gamer! I enjoy spending my free time playing Call of Duty with friends and family...especially my grandsons!

What is the one thing that is guaranteed to make you smile?

The sight of my grandsons!