Meet Victor, Customer Service Representative

When did you start working at PRT?

I started at PRT in March of 2018.

What do you do in your current role?

I’m in the Customer Service Department assisting patrons with bus and ConnectCard information.

What is one thing about your job that people would find most interesting?

The fact that we get to assist people outside the office (sporting events and community fairs pre-pandemic).

What do you like most about working in the public transportation industry?

I like the fact that the job is unpredictable and ever changing (there is always something new to learn).

What do you enjoy doing outside of work?

I like (scratch that), I love to travel and attend sporting events. I can't wait until this pandemic lets up, so everything gets back to normal.

What is the one thing that is guaranteed to make you smile?

Paydays definitely make me smile.