We are committed to providing individuals with disabilities an equal opportunity to participate in and benefit from our policies, practices and procedures.
Individuals may request reasonable modifications to avoid discrimination and ensure that our services and programs are accessible to individuals with disabilities.
To request a reasonable modification, contact Customer Service at 412-442-2000 (412-231-7007 for TTY), or through the Contact Us form, and ask that your request be sent to our ADA Compliance Officer.
You may also contact Customer Service to submit an ADA-related complaint.
Frequently Asked Questions
What is a reasonable modification?
How do I request a reasonable modification?
Does my request for a reasonable modification need to be in writing?
When should I request a reasonable modification?
Can someone request a reasonable modification on my behalf?
What will you do upon receiving my request for a reasonable modification?
Can you request medical documentation from me after receiving my request for a reasonable modification?
Can you charge me the cost of providing the reasonable modification?
What are some examples of reasonable modifications?