Strategic Plan

At Pittsburgh Regional Transit, our mission is to advance our region by investing in our communities and connecting people in a safe, equitable, and reliable manner. 

To meet the call of our mission and to plan for the challenges and opportunities that lie ahead of us, Pittsburgh Regional Transit developed the FY 2023-2028 Strategic Plan. At the heart of this plan, are the goals that guide PRT: Accountability, Resiliency, and Customer Experience. 

Published in the summer of 2022, this plan this five-year Strategic Plan  established the framework for the agency to proactively plan and respond to the needs of our employees, riders, and stakeholders. As our nation, our region, and our industry evolve, Pittsburgh Regional Transit must as well. While keeping the core principles and directions of the original plan, PRT will also strive to meet the moment. We will seek ways to best serve our region by continually reflecting, learning, and updating our plan.  

Through collaboration from all across the agency to develop workplans to achieve our goals, we are now entering the implementation phase of our plan.

Throughout the planning process, PRT reimagined a new vision, mission, and defined its new values: 

Vision: Be our region’s transportation mode of choice by delivering an innovative network that is clean, sustainable, and equitable; a network that enables individuals, businesses, and economies to thrive. 

Mission: Advance our region by investing in our communities and connecting people in a safe, equitable, and reliable manner. 

Values: 

• - Collaboration 
• - Customer Service 
• - Equity
• - Flexibility
• - Integrity
• - Safety 

The original plan and its companion document, can be found here:

Strategic Plan

Companion document