From time to time, we conduct surveys to ensure we are providing efficient, safe and affordable service that meets the needs of our riders. 

2022 Covid-19 Service Changes        

Four Nines Fare Study 2019-2021        

Annual Service Reports        

Bus Stop and Street Design Guidelines - July 2019        

East Busway Feasibility Study - May 2017        

Economic Impact Study - November 2018        

Equity Index of Mobility Need        

LRT Station Design Guidelines - July 2018        

Rider Satisfaction Survey - June 2018        

Rider Survey - March 2015        

Transit Service Standards        

Urban Land Institute report - May 2014        

Station Improvement Program